Accessibility

Buckinghamshire Council is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

These websites should allow any user to:

• modify the line height or spacing of text
• zoom in up to 200% without the text spilling off the page
• navigate most of website using a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader

For information on how you can adjust your browser settings or use assistive technology to help you use our website, visit AbilityNet.

Buckinghamshire.gov.uk is partially compliant with WCAG 2.2 AA standards. However, we are constantly working to improve both our compliance and the experience of our users.

We know some parts of this website are not fully accessible:

• some online maps and mapping services cannot be easily navigated
• some pages and documents are not clearly written or structured
• some online tools may be difficult to use for assistive technologies
• some videos do not have captions
• some content such as images do not have good text alternatives
• some documents published before 23 September 2018 are not accessible but can be requested in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email equalities@buckinghamshire.gov.uk.

We will consider your request and get back to you within 20 working days.

If you can't hear or speak on the phone we provide a text relay service: 18001 0300 131 6000.

Or you can use our contact us form.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Web Team on webcontent@buckinghamshire.gov.uk.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

Buckinghamshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the following issues:

The content listed below is non-accessible for the following reasons.

Some documents are not accessible in a number of ways including missing text alternatives and missing document structure.

View our accessible document policy to report any problems or request documents in an alternative format.

Not applicable.

Non-HTML documents published before September 2018 do not need to be accessible - unless users need them to use a service.

Where we choose to feature third party content or functionality on our website, we are responsible for ensuring it meets accessibility standards. However, we are not responsible for the accessibility of third party platforms or content that is neither funded nor developed by us, or under our control. This includes:

• third party websites that we link to from this website and any of our other digital channels
• social media platforms
• data we supply to national databases
• third party content we are legally required to publish but is not in the control of Buckinghamshire Council

We monitor accessibility using automated checks via Siteimprove and manual checks. We also test this website regularly with real users.

This website has also been tested by the Shaw Trust. We will use this information to develop an accessibility roadmap that will show how and when we plan to make improvements on this website.

This statement was prepared on 21 June 2024. It was last reviewed on 10 September 2025.